Students Experiencing Difficulties
A GUIDE FOR FACULTY AND STAFF
As a caring educational community, we at Columbia College Chicago believe that when we are aware of any student who is in crisis, it is our responsibility to provide the student with appropriate assistance. We would like you to be aware of various resources that are available to assist students who are in crisis.
Do not hesitate to call 911
if you believe that there is an immediate threat to an individual or the college community call 911, then notify Campus Safety and Security.
Counseling Services
When should you refer a student to Counseling Services?
If you observe or have spoken to a student who is struggling with adjusting to campus life, relationship issues, conflict management, alcohol or drug problems, social skills issues, or may appear anxious or depressed.
How do you make a referral?
Counseling Services
731 South Plymouth Court
312.369.8700
Services are provided by four full-time licensed therapists, two part-time licensed therapists, and four interns.
Office of Student Health and Support
When do you contact the Student Health and Support office?
A student is being disruptive:
A student’s behavior is unreasonable, infringes upon or impedes the teaching or learning process; intentionally and unreasonably interferes with normal classroom procedures or presentations of the instructor or student(s); and/or interferes with other college authorized activity.
How do you contact the Student Health and Support office?
Call: 8:00 a.m. – 7:00 p.m.
312.369.8595 or 312.316.7703
Campus Security
7:00 p.m. – 11:00 p.m.
312.369.1111
On campus extension: x1111
Student Health and Support Intervention Team
When do you refer a student to the Intervention Team?
If you observe or speak to a student who is experiencing emotional distress and is in need of immediate attention, for example: a student talking about not being around or giving possessions away; a student expressing self-destructive or homicidal ideation, either verbally or in writing; or a student expressing feelings of hopelessness.
How do you contact the Student Health and Support Intervention Team?
Call Intervention Team / 312.369.8778 from 8 a.m. to 7 pm or email:
Location:
623 South Wabash Avenue, Room 301
College Advising Center
When do you report a student?
If you encounter a student who is experiencing academic, career and/or personal difficulties, which may manifest as poor attendance, lack of classroom participation, and/or turning in assignments late, do not hesitate to contact the College Advising Center.
How do you make a referral?
• For students at risk academically contact:
• For students unsure of their career path or experiencing personal problems, contact the College Advising Center, 312.369.7645. College Advisors are available to provide holistic assistance to our students.
Services for Students with Disabilities
When should you refer a student?
If you believe a student’s poor class performance is due to a disability.
How do you make a referral?
Be prepared to provide: the student’s name, reason for believing the
student has a disability, your name, and course name.
As a caring educational community, we at Columbia College Chicago believe that when we are aware of any student who is in crisis, it is our responsibility to provide the student with appropriate assistance. We would like you to be aware of various resources that are available to assist students who are in crisis.
Do not hesitate to call 911
if you believe that there is an immediate threat to an individual or the college community call 911, then notify Campus Safety and Security.
Counseling Services
When should you refer a student to Counseling Services?
If you observe or have spoken to a student who is struggling with adjusting to campus life, relationship issues, conflict management, alcohol or drug problems, social skills issues, or may appear anxious or depressed.
How do you make a referral?
- First share your concern with the student and if you believe a referral should be made call 312.369.8700 to initiate the referral process.
- Prepare and provide the following information to the Counseling Services staff: your name, department, extension, the student’s name and a brief description of the problem.
- Alert the counseling staff that you have discussed Counseling Services with the student. Make sure the student is aware of your referral.
- Give the student Counseling Services contact information.
Counseling Services
731 South Plymouth Court
312.369.8700
Rebecca Aronson, M.S., LCPC
Director of Counseling Services
raronson@colum.edu
Services are provided by four full-time licensed therapists, two part-time licensed therapists, and four interns.
Office of Student Health and Support
When do you contact the Student Health and Support office?
A student is being disruptive:
A student’s behavior is unreasonable, infringes upon or impedes the teaching or learning process; intentionally and unreasonably interferes with normal classroom procedures or presentations of the instructor or student(s); and/or interferes with other college authorized activity.
How do you contact the Student Health and Support office?
Call: 8:00 a.m. – 7:00 p.m.
312.369.8595 or 312.316.7703
Campus Security
7:00 p.m. – 11:00 p.m.
312.369.1111
On campus extension: x1111
Student Health and Support Intervention Team
When do you refer a student to the Intervention Team?
If you observe or speak to a student who is experiencing emotional distress and is in need of immediate attention, for example: a student talking about not being around or giving possessions away; a student expressing self-destructive or homicidal ideation, either verbally or in writing; or a student expressing feelings of hopelessness.
How do you contact the Student Health and Support Intervention Team?
Call Intervention Team / 312.369.8778 from 8 a.m. to 7 pm or email:
Beverly Anderson, Ed.D.
Assistant Dean of Student Health and Support
banderson@colum.edu
Amber Miller, LCPC
Assistant Director of Student Relations
ammiller@colum.edu
Mark O’Brien, M.S., LPC
Coordinator of Student Relations
mobrien@colum.edu
Location:
623 South Wabash Avenue, Room 301
College Advising Center
When do you report a student?
If you encounter a student who is experiencing academic, career and/or personal difficulties, which may manifest as poor attendance, lack of classroom participation, and/or turning in assignments late, do not hesitate to contact the College Advising Center.
How do you make a referral?
• For students at risk academically contact:
Bill Friedman, M.F.A.
Assistant Dean of Student Development
312.369.7623
bfriedman@colum.edu
• For students unsure of their career path or experiencing personal problems, contact the College Advising Center, 312.369.7645. College Advisors are available to provide holistic assistance to our students.
Services for Students with Disabilities
When should you refer a student?
If you believe a student’s poor class performance is due to a disability.
How do you make a referral?
Be prepared to provide: the student’s name, reason for believing the
student has a disability, your name, and course name.
Cuong Chau
Coordinator for Services for Students with Disabilities
312.369.8296
cchau@colum.edu











