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Columbia College Chicago
Students Experiencing Difficulties
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Students Experiencing Difficulties

A GUIDE FOR FACULTY AND STAFF
As a caring educational community, we at Columbia College Chicago believe that when we are aware of any student who is in crisis, it is our responsibility to provide the student with appropriate assistance. We would like you to be aware of various resources that are available to assist students who are in crisis.

Do not hesitate to call 911

If you believe that there is an immediate threat to an individual or the college community call 911, then notify Campus Safety and Security.

EASE

If a student needs help with other distressing issues that do not require immediate attention (struggling with course work, time management problems, housing issues, financial issues, depression, career indecision):

Fill out an Every Advantage for a Successful Education (EASE) notification in OASIS.  For more detailed information on EASE, click here


Counseling Services
When should you refer a student to Counseling Services?
If you observe or have spoken to a student who is struggling with adjusting to campus life, relationship issues, conflict management, alcohol or drug problems, social skills issues, or may appear anxious or depressed.

How do you make a referral?

  • First share your concern with the student and if you believe a referral should be made call 312.369.8700 to initiate the referral process.
  • Prepare and provide the following information to the Counseling Services staff: your name, department, extension, the student’s name and a brief description of the problem.
  • Alert the counseling staff that you have discussed Counseling Services with the student. Make sure the student is aware of your referral.
  • Give the student Counseling Services contact information.

Location:  731 South Plymouth Court
Phone:  312.369.8700

Jeremy Hisaw, MSW, LCSW 
Director of Counseling Services
jhisaw@colum.edu

Services are provided by four full-time licensed therapists, two part-time licensed therapists, and four interns.


STUDENT RELATIONS
When do you contact the Student Relations office?
A student is being disruptive:
A student’s behavior is unreasonable, infringes upon or impedes the teaching or learning process; intentionally and unreasonably interferes with normal classroom procedures or presentations of the instructor or student(s); and/or interferes with other college authorized activity.
 
How do you contact the Student Relations office?
Call: 8:00 a.m. – 7:00 p.m.
312.369.8595 or 312.369.8778
 

Student Health and Support  Intervention Team
When do you refer a student to the Intervention Team?
If you observe or speak to a student who is experiencing emotional distress and is in need of immediate attention, for example: a student talking about not being around or giving possessions away; a student expressing self-destructive or homicidal ideation, either verbally or in writing; or a student expressing feelings of hopelessness.
   
How do you contact the Student Health and Support Intervention Team?
Call Intervention Team / 312.369.8778 from 8 a.m. to 7 pm or email:

Beverly Anderson, Ed.D.
Assistant Dean of Student Health and Support
banderson@colum.edu

Amber Miller, LCPC
Assistant Director of Student Relations
ammiller@colum.edu

Thomas 'Lee' Cravens,
MSW, LSW, CADC
Coordinator of Student Relations
tcravens@colum.edu

Location:  623 S Wabash Ave, room 301


Campus Safety and Security 
7:00 p.m. – 11:00 p.m.
312.369.1111
On campus extension: x1111


College Advising Center
When do you report a student?
If you encounter a student who is experiencing academic, career and/or personal difficulties, which may manifest as poor attendance, lack of classroom participation, and/or turning in assignments late, do not hesitate to contact the College Advising Center.

How do you make a referral?
• For students at risk academically contact:

Bill Friedman, M.F.A.
Assistant Dean of Student Development
312.369.7623
bfriedman@colum.edu

• For students unsure of their career path or experiencing academic problems, contact the College Advising Center, 312.369.7645. College Advisors are available to provide holistic assistance to our students.


Services for Students with Disabilities
When should you refer a student?
If a student discloses that he or she has a disability.

How do you make a referral?
Be prepared to provide: the student’s name, reason for believing the
student has a disability, your name, and course name.