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FAQ

I think I have a problem that would benefit from counseling, but I don't know anything about counseling. Would going to Let's Talk help me figure out what to do?

Absolutely. The counselor will talk through your issue with you and help you determine the best way to get help. The Let’s Talk counselor can even help you set-up an appointment at Columbia College Chicago’s Counseling Services if you decide you would like on-going help.

I called Columbia College Chicago’s Counseling Services and spoke with a counselor. She offered me an appointment 10 business days from now. Can I stop by Let's Talk in the meantime?

If you believe you need to be seen sooner than the appointment you were given, it's best to call Columbia College Chicago’s Counseling Services directly and explain your situation.

I called Columbia College Chicago’s Counseling Services and spoke with a counselor. He recommended a referral to a therapist in Chicago. Can I go to Let's Talk instead?

Since regular counseling visits are not available at Let's Talk, following up with the referral is a good idea. Unfortunately, Columbia College Chicago’s Counseling Services cannot provide ongoing counseling to every student who requests it.

I'm currently seeing a counselor at Columbia College Chicago’s Counseling Services, and I would like to talk to someone sooner than my next appointment. Can I go to Let's Talk?

If your next appointment is not soon enough, it's best to contact your counselor directly to see if he or she can see you sooner.

I'm currently seeing a counselor at Columbia College Chicago’s Counseling Services, and I'm not happy with how things are going. Can I go to Let's Talk instead?

The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to get your feedback, positive or negative. Often, an open conversation about your concern helps smooth out any wrinkles. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly, either in person or by e-mail.

What else do I need to know?

Although Let's Talk counselors are professionals, Let's Talk is not a substitute for pyschotherapy or formal counseling and does not constitute mental health treatment. Let's Talk counselors provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a counselor. Your Let's Talk counselor can help you determine whether formal counseling at Columbia College Chicago’s Counseling Services would be useful for you and, if appropriate, assist you in scheduling an appointment.

Let's Talk visits are confidential. Are there any limits to confidentiality?

Conversations with Let's Talk counselors are confidential, with a few very rare exceptions. Counselors may need to share information in an emergency when there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. Let's Talk counselors keep brief written notes of their contacts with students, and in the event that there is an emergency or a student is referred to Columbia College Chicago’s Counseling Services, other Columbia College Chicago’s Counseling Services staff may see these notes. Finally, these notes can be released in the unlikely event of a court order. Let's Talk visits are never noted on a student's official university record.  

We don't want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let's Talk counselor.

More Information About LET'S TALK

The Let’s Talk program at Columbia College Chicago is based in part on the Let’s Talk program at Cornell University. With permission, some of the material from this website has been duplicated from the Cornell University Let’s Talk Website. We would personally like to thank Matt Boone, LCSW and Sharon Mier, PsyD for their help in the development of our program.