As of October 16, 2017, we have a new Student Financial Services website. We heard your frustrations with our old site, and as a result, we reorganized and redesigned our financial aid information. You may find that some content and its locations have changed.
We hope you’ll find that it is easy to navigate and to find the information that you need to finance your education at Columbia. We’ve put a lot into developing it, so please let us know what you think. You can use our feedback from on the right side of the page to tell us what you like, or what still needs some work.
In preparation of reorganizing and redesigning the site, we combed through the entire current SFS site and created a content inventory that outlined all of the pages on the site. We also conducted interviews with prospective students, current students, and parents about how they use the site, and reviewed analytics information from several sources about how people were using the site.
We then created a mock-up of a new site layout with updated page designs, and prototype testing was completed with prospective and current students to ensure that they could easily navigate the new site.
We also reviewed all of the content and streamlined where possible/rewrote when necessary, so audiences are able to easily find – and understand – the information that is relevant to them.
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