Kikora N. Mason serves as an adjunct professor in Columbia College's Communications Department, where she teaches social media content. Mason is also vice president over social listening + community management for J.P. Morgan Chase. Previous to this role, Mason served as deputy director of digital strategy for the City of Chicago where her work focused on making Mayor Lori E. Lightfoot the most digitally savvy mayor in the country. In addition to overseeing the digital strategy around Mayor Lightfoot’s and City social channels, she also worked with her team to provide strategic social media direction to all 35 City departments and sister agencies.
Before pivoting to government, Mason spent nearly a decade at public relations agencies helping major brands – consumer and corporate – effectively use digital and social media to reach their most important audiences at critical times. She honed skills in cultural fluency, influencer marketing, digital multicultural communications and executive positioning.
Mason grew up in Tallahassee, Florida and holds a M.A. in Journalism from DePaul University and a B.A. in Psychology from Florida A&M University.