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Columbia College Chicago
Information Technology
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Information Technology

The mission of the Information Technology Department at Columbia College Chicago is to support information technology needs by providing the technological infrastructure and support services necessary for the College to achieve its educational, administrative and public service plans.

Network Infrastructure and Support

  • Security
  • Wireless
  • General Infrastructure
  • Disaster Recovery Business Continuity
  • Telephony
  • Email

Application Support (All Administrative Software)
Enterprise Systems
Oracle/PeopleSoft Financials, HR and Payroll
Jenzabar (OASIS Academic Portal)

Auxiliary Systems
Raiser's Edge, SharePoint (IRIS Administrative portal), Feith Database imaging and Workflow, 360Facility (Ticketing and Asset Tracking System) Active Directory, MS Exchange Server 2007, and MS Office Google email (student community) Cognos Reporting Tool SAP/OutlookSoft (Financial Reporting), Send Word Now (Emergency Notification System), TimeTrade (Appointment Scheduling) WebCheckout (Equipment/Asset Reservation and Checkout)

Business Process Planning

  • All Document Imaging
  • All Work Flow Processes
  • Administrative Portal/Intranet

Desktop Support
In-person support for applications and hardware needs

Client Services/Training

  • Phone support and in-person support
  • Education Classes for administrative systems
  • Log all calls and requests for service for the department