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Ventra U-Pass Information

Ventra U-Pass Guidelines

Important Dates:

Fall 2016 Dates Spring 2017 Dates Summer 2017 Dates
Activated on: 9/1/2016 Activated on: 1/18/2017 Activated on: 5/17/2017
Deactivated on: 12/22/2016 Deactivated on: 5/19/2017 Deactivated on: 8/17/2017

Using your Ventra U-Pass

How do I obtain my Ventra U-Pass?

Spring 2017 VentraU-Pass cards will be available for pick up for new students receiving a U-Pass for the first time on the following days and locations:

You must have a valid Campus Card (Student ID) to order or pick up your Ventra U-Pass.

Negative Balance on your Ventra Card Transit Account

Students who used their Ventra U-Pass after the U-Pass fare was deactivated at the end of the semester, but did not add funds to the Transit Account on the card, may have a negative balance on their card. If you have a negative balance on your Ventra Card, your U-Pass fare will not be activated until the negative balance is resolved with Ventra.

Add full fare passes and transit value to your Ventra U-Pass:

Lost or Stolen Ventra U-Pass:

Defective Ventra U-Pass:

If your Ventra U-Pass card is not working:

Ventra U-Pass Frequently Asked Questions